noob problem with Shelly Plus 2PM

[djh42]

I'm trying to set up my new Plus 2PM using https://kb.shelly.cloud/knowledge-base/shelly-plus-2pm-web-interface-guide . It's my first Shelly device. I can access its hotspot and went to settings/wi-fi. I selected my wi-fi network and typed its password. I selected enable w–fi network. I clicked Save settings. It said it had saved. But the shelly doesn't appear on my network, and neither does it display an error message on the settings web page. Now it sits there on the settings page saying 'LOADING NETWORKS'. So what does that mean? How do I set up this device?

[Olsche]

Welcome!

 

maybe similar Problem like this?

 

 

[djh42]

Sorry, I don't read German. And I'm using a browser to access the web interface, not some phone app.

[djh42]

OK I used google translate to look at the thread. But I don't see what for? It doesn't seem to apply to the situation I described. Can anybody help me? Or can I provide any more information?

[Olsche]

Check router settings whether firewall or other settings prevent access. double check wifi access data

 

[djh42]

I already have. It's not a problem with the router! And if it was I'd expect to see an error reported by the Shelly.

[Olsche]

Your WiFi Supports 2.4GHz?

[djh42]

Yes it does - I have several devices connected via 2.4 GHz. I repeat, the problem is not the router. But surely the Shelly should tell me that it tried to connect but failed? Why am I seeing nothing at all?

[Heinz]

@djh42 Have you managed to solve this issue? 

[djh42]

No, I just gave up. I've basically given up on Shelly.