djh42 Posted January 20 Share Posted January 20 I'm trying to set up my new Plus 2PM using https://kb.shelly.cloud/knowledge-base/shelly-plus-2pm-web-interface-guide . It's my first Shelly device. I can access its hotspot and went to settings/wi-fi. I selected my wi-fi network and typed its password. I selected enable w–fi network. I clicked Save settings. It said it had saved. But the shelly doesn't appear on my network, and neither does it display an error message on the settings web page. Now it sits there on the settings page saying 'LOADING NETWORKS'. So what does that mean? How do I set up this device? Quote Link to comment Share on other sites More sharing options...
Administrators Olsche Posted January 20 Administrators Share Posted January 20 Welcome! maybe similar Problem like this? Quote Link to comment Share on other sites More sharing options...
djh42 Posted January 20 Author Share Posted January 20 Sorry, I don't read German. And I'm using a browser to access the web interface, not some phone app. Quote Link to comment Share on other sites More sharing options...
djh42 Posted January 21 Author Share Posted January 21 OK I used google translate to look at the thread. But I don't see what for? It doesn't seem to apply to the situation I described. Can anybody help me? Or can I provide any more information? Quote Link to comment Share on other sites More sharing options...
Administrators Olsche Posted January 21 Administrators Share Posted January 21 Check router settings whether firewall or other settings prevent access. double check wifi access data Quote Link to comment Share on other sites More sharing options...
djh42 Posted January 21 Author Share Posted January 21 I already have. It's not a problem with the router! And if it was I'd expect to see an error reported by the Shelly. Quote Link to comment Share on other sites More sharing options...
Administrators Olsche Posted January 21 Administrators Share Posted January 21 Your WiFi Supports 2.4GHz? Quote Link to comment Share on other sites More sharing options...
djh42 Posted January 21 Author Share Posted January 21 Yes it does - I have several devices connected via 2.4 GHz. I repeat, the problem is not the router. But surely the Shelly should tell me that it tried to connect but failed? Why am I seeing nothing at all? Quote Link to comment Share on other sites More sharing options...
Integrators Heinz Posted May 6 Integrators Share Posted May 6 @djh42 Have you managed to solve this issue? Quote Link to comment Share on other sites More sharing options...
djh42 Posted May 6 Author Share Posted May 6 No, I just gave up. I've basically given up on Shelly. Quote Link to comment Share on other sites More sharing options...
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