Shelly Pro 2 PM Plus reset not working

[WalkerHunter]

Shelly Pro 2 PM Plus reset is not working. Performing a 10 second reset brings me back to a blue lit WiFi LED and I connect to the AP.

 

When using the Shelly app on iPhone, I receive a critical error to reboot my iPhone (!) after which I am not able to locate the Shelly Pro 2 PM Plus.

 

Any suggestions of further troubleshooting?

[Olsche]

It is intended and correct that the device's own AP is activated after a factory reset.

Blue light indicator will be on if in AP mode.

see also here:  https://kb.shelly.cloud/knowledge-base/shelly-pro-2pm-v1

1 hour ago, WalkerHunter said:

When using the Shelly app on iPhone, I receive a critical error to reboot my iPhone (!) after which I am not able to locate the Shelly Pro 2 PM Plus.

What information is there in the error message?

 

[WalkerHunter]

15 hours ago, Olsche said:

 

What information is there in the error message?

 

 

I am however not able to connect to the AP, or finding the device; the Shelly app crashes

 

The iPhone 14 Pro runs

iOS 17.3.1

Shelly App version 3.59.11

and has 57GB of free memory

 

here is a screenshot showing the behaviour