costin Posted October 25, 2023 Posted October 25, 2023 while I tried to add Shelly's blu button1 to the application, which was recognized, it asked for a firmware update, and during the update it gave an error. now the factory reset doesn't work either, it doesn't beep, it doesn't have a led signal, it appears as a device in the application when I want to add it again, but the application can't add it. he died? Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Shelly Olsche Posted October 25, 2023 Shelly Posted October 25, 2023 Try this please: 1. Remove the battery from the BLU-Button. 2. Remove the BLU-Button from the saved pairing setting in the phone, (if available.) 3. Restart the mobile phone 4. Launch the Shelly BLE Debug app 5. Press the button on the BLU-Button and insert the battery while holding the button. 6. Now press the button on the BLU-Button, the BLE Debug app should confirm this in the log display. 7. Click OTA in the BLE Debug app. Now the OTA counter should show 0-100% and the update should be successful. 1 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
manuba Posted May 1 Posted May 1 Thank you Olsche! After hours struggling to try to reconnect the button, your advice finally worked. 1 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
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