Smurf Posted July 10 Share Posted July 10 Hello, i have 3 shelly device : 1 shelly 1 (gen 1) and two shelly 1 Plus with add-on plugin (connected to a ds18b20) The last Shelly 1 Plus lost connectivity each day and seems to make a factory reset. I don't know what is the normal behavior when a shelly device lost the wifi connection but here, it stop wifi and restart the bluetooth channel. When i reconnect it, it have lost my previous parameter like : peripherals, scripts, ..... like it has done a factory reset. I change the wifi signal to be more strong but it doesn't change anything. I tried also multiple firmware : 1.3.2, 1.3.3 and rollback to 0.14.1 no change My other shelly don't have this problem and i don't know what i can do to solve this issue. I don't know if it can be a problem but the ds18b20 is 10 meter long Any idea ? Thank you Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
BRN84500 Posted July 15 Share Posted July 15 HI, hello, I'm trying to install a new shelly Plus 1 (new order) and I can't integrate it into my wifi or if I do the connection is cut every 2 seconds. My other devices work normally. I try the integrations in BT or APP Wifi it's the same problem. I requested assistance I'm waiting for a response but I think this device is HS. It seems that you have the same type of problem with a shelly plus 1 Best regards Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Heinz Posted July 15 Share Posted July 15 I just created a guide to connect your device to the network Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Heinz Posted July 15 Share Posted July 15 This is strange that your device goes into a factory reset by itself that's not normal. the ds18d20 sensor being 10m long would not cause this to happen. have you enabled the debug mode to see that the device is doing? Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Heinz Posted July 15 Share Posted July 15 I added the steps on how to activate the debug settings 1 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Smurf Posted July 17 Author Share Posted July 17 Ok i will try to activate the debug log 1 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.