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How to reset a password in the shelly app


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Hello @Johann

When you enter from browser at https://control.shelly.cloud, click on forgotten password.

Afterwards, after few minutes you will receive an e-mail with password recovery link.

Use it to change you password.

If you still have some problems, contact support@shelly.cloud with your account email details and they will fix the problem for you.

Shelly Team

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