Guest Posted April 20 Share Posted April 20 Hello, I have the problem with two Shelly 2.5 that they are no longer accessible after a short time. At first I thought it was due to the WLAN. However, I have now reset one Shelly to the factory settings. The Shelly's WLAN appears briefly. As soon as I connect to it, I can call up the page once. Then the WLAN disappears again and it no longer responds. I have the firmware 20230913-112234/v1.14.0-gcb84623. When I disconnect it from the power supply and reconnect it, the WLAN appears again for a few seconds. Any idea what the problem could be? Kind regards Claudio Translated with DeepL.com (free version) Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Shelly Olsche Posted April 20 Shelly Share Posted April 20 Since when have the Shelly 2.5 been in operation? It could be related to the well-known capacitor problem. In order to be able to process your case optimally, please submit a support ticket via the ticket system: https://support.shelly.cloud/de/support/tickets/new Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
pfalzbacher Posted August 6 Share Posted August 6 Hi there, I am having a similar problem with some Shelly 2.5 that have been operating for about two years. Before I open a new thread or support ticket - is there any public information (and solution) to this known issue? Thank you and best regards Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Shelly Olsche Posted August 6 Shelly Share Posted August 6 There are problems with dried capacitors after a long period of operation of the Shelly 2.5. Please open a support ticket, I'm sure the support guys will help you to your satisfaction... 1 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Slartibartfast Posted August 21 Share Posted August 21 On 8/6/2024 at 8:28 PM, pfalzbacher said: Hi there, I am having a similar problem with some Shelly 2.5 that have been operating for about two years. Before I open a new thread or support ticket - is there any public information (and solution) to this known issue? Thank you and best regards I authored a post recently for a Shelly 1 PM which seems to have similar issues to the 2.5 in that the low voltage (16v) electrolytic capacitor is drying out. This leads to instability and dropping off the WiFi network. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
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