Pinky Posted March 4 Posted March 4 Anyone experience the same situation ? Anything i can do ? During reset, the display goes white/black as usual, but then it seems like "half-refreshed" !? Have tried to swap batteries (no help), powered on USB (no help), update firmware to latest (no help) Shelly Plus H&T - 20240223-141926/1.2.2-g7c39781 Some images: during reset (black, white), first 'refresh', second, .. after some time the contrast gets "better" Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
supportadmin Posted March 6 Posted March 6 Dear Shelly Member, Could you please provide us output of IP/rpc/shelly.getdeviceinfo?ident=true? Do you have another Gen3 plus H&T devices facing the same problem, or it is just a single unit ? Thank you in advance. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Pinky Posted March 6 Author Posted March 6 (edited) Here is the output requested: Unfortunately I have only 1 device { "name": null, "id": "shellyplusht-b0b21c1377c0", "mac": "B0B21C1377C0", "slot": 0, "key": "eyJhbGciOiJFUzM4NCIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE2ODE4ODY5MDMsIm1hYyI6IkIwQjIxQzEzNzdDMCIsIm0iOiJTTlNOLTAwMTNBIiwiYiI6IjIzMDctQnJvYWR3ZWxsIiwiZnAiOiIwNzYzZGRhMiJ9.XHDToUZxHTBczWXCLd3jAsdtD4SLy3xEO11Fw11OArJYOh5O8RM5jR9gM-F07sn4l4mBWcyhyMqFQnXi2A3WFYBefLmQamjV_jJQlTR7aRkCFkMClwQaX6aSHnTrb3dV", "batch": "2307-Broadwell", "fw_sbits": "04", "model": "SNSN-0013A", "gen": 2, "fw_id": "20240223-141926/1.2.2-g7c39781", "ver": "1.2.2", "app": "PlusHT", "auth_en": false, "auth_domain": null } Edited March 6 by Pinky Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
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