koala Posted July 30 Share Posted July 30 Hi, I'm getting started with Shelly devices. I bought a Plus Plug S and the H&T Gen3. I have noticed that I can ping both from my local network (e.g. from the subnet that they are in), but they don't respond to pings from a different subnet. I can reach other devices across subnets because I have a VPN running. I would like to use ping to monitor the devices from my monitoring system, which is in a different network. Is this supposed to work like this? Cheers, Álex Quote Link to comment Share on other sites More sharing options...
Heinz Posted August 5 Share Posted August 5 you should be able to ping any device on the other network. Have you tried doing this to other devices on that subnet ? The only thing I can think of at the moment is a setting on the VPN or firewall, could be that the VPN is blocking ICMP traffic. Quote Link to comment Share on other sites More sharing options...
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