Devices all offline

[Axel Radtke]

New app was installed on iPhone (16.3.1) and iPad (15.7.2), devices were transferred from old app.
My devices are not cloud connected. All devices are displayed in the new app OFFLINE. Devices with cloud connection are ONLINE.
Does the app no longer work locally? In the old app was all great!

[66er]

This bug is in Android-Version too.

Reported here!

[Tae4551]

Mine are all local and show up fine. 

[66er]

Strange.
Completely different, opposite behaviour to my app with the same app version. (but Android)

Edited March 5, 2023 by 66er

[Axel Radtke]

Deleted all the devices, uninstalled the app and set everything back to the beginning.
Installed the app, added devices one by one.
In fact it works! 👍

[66er]

2 minutes ago, SparkyMaster said:

Deleted all the devices

Deleted in App ?

All? much work for me. 😒

Deleted from cloud, too, @SparkyMaster?

Shellys reseted?

[Axel Radtke]

- Devices all not cloud bound
- devices deleted from app
- not reset
- app deleted
- App reinstalled
- App opened, logged in
- Enabled to search for devices in home network
- Devices reassigned (room, name, picture)
- Devices online
- 👍

[Axel Radtke]

The automatic device transfer must be revised and improved!
The complete deletion of the devices and reintegration is a laborious process! This is not understandable to any user!

[Axel Radtke]

Is it just me or does anyone know it?
After successful integration of a device from "Discovered" into the app, "Dicovered" shows after calling up: see picture

Then the only thing that helps is to close the app properly and reopen it.

 

[Axel Radtke]

Ooh man, location MUST be on mandatory! 🙈 Then it works!

Why is the location in local use necessary? This should be possible as a selection if necessary!

[alex]

 

On 3/9/2023 at 7:16 PM, SparkyMaster said:

Ooh man, location MUST be on mandatory! 🙈 Then it works!

Why is the location in local use necessary? This should be possible as a selection if necessary!

Hello, regarding the location permitions. It is an Android requirement to have it to perform the local network scanning. We will try to make this a bit clearer in the future. Thanks for the report.