nc1264 Posted November 19 Posted November 19 I have purchased several Shelly door devices and none of them can be found when trying to register them. When I out them in pairing mode I expect it to setup a WiFi network that I can find. However, with all 3 this is not working. I don’t see the WiFi network for any one of them. Am I doing something wrong? any pointers are appreciated Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Heinz Posted November 20 Posted November 20 hi just to make sure are you sure those are Shelly devices. I did a quick search at that looks like a SEHOMY device to me. The Plug is a Shelly Plug but maybe make sure look at the back of the product Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
nc1264 Posted November 20 Author Posted November 20 (edited) Heinz, I also checked with Shelly and it seems that the plugs are old. They are no longer supported. They have asked me where I have purchased them. These are not compatible with the Shelly app itself. They are WiFi enabled but I can’t find them. I’ll return to sender as DOA. They have been sold as Shelly but I share your thoughts that these are fake. On the back and inside there is no reference to Shelly but to Tuya. The plug I got work by doing a hard reset Thanks for your help! Edited November 20 by nc1264 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Heinz Posted November 20 Posted November 20 all good thanks for the update. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
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