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Shelly 2PM stuck after power outage - can't even control the switch

Theodore

By Theodore
in Shelly Plus 2PM

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Theodore Newbie

Theodore

Posted
Posted

Hello,

I am having almost all my Shelly 2's dead a few at a time after power outages. Firstly I had 8 out 12 Shelly 2.5PM stuck. 
Now, I have 4 out of 5 Shelly 2PM stuck after 6 months of purchase. I can't even turn on/off the lights or shutters using the wall switch.
All the issues on all devices have happened after power outages (5-10 minutes). 

All installations have been made by professional electricians on a newly constructed house.
No Shelly Plugs have failed.

What is going on? What is the RMA procedure?

Thanks

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