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Blu Gateway does not gateway any other devices besides TRVs?


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Posted

I have 3 x Blu Gateways in the house, each with 1-4x Blu TRV paired with it. Also every room has Blu H&T in them and paired with the TRVs as the additional sensor.

This seems to be working, TRVs receive the H&T info directly over BT which is nice. But the H&Ts don't relay into the Shelly cloud over the Blu Gateways, instead only a Plus or Gen3 device can do that? Same thing seems to happen with Blu Motion.

The product description says "A dongle which works as a bridge between your Shelly BLU devices and the wider Shelly ecosystem. It receives Bluetooth signals and sends them to the cloud or locally to another non-bluetooth device." so I'm assuming it SHOULD bridge ALL of my Blu devices and not just TRVs. I am running FW 20241021-140344/1.4.99-blugwg3prod4-g110402b

There is also no setting "Enable Bluetooth gateway" on the Blu Gateways, like there is on the other gw-capable devices. Just enabled/disable BT completely and Enable RPC.

Am I missing some setting somewhere..?

Posted

I did a test this morning. adding a blu H&T to the Blu Gateway Gen 3 and had no issue. there is ever a limit to how many devices the Gateway can handle as well as what devices it can pair with. It can only support 5 TRVs at the same time. 

List of devices the Blu Gateway 3 can support 
 

  • Shelly BLU H&T
  • Shelly BLU Button 1
  • Shelly BLU Button Tough 1
  • Shelly BLU Wall Switch 4
  • Shelly BLU Door/Window
  • Shelly BLU TRV

 

https://kb.shelly.cloud/knowledge-base/shelly-blu-gateway-gen3

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Posted

I encountered the same issue: the "Enable Bluetooth Gateway" option doesn't appear in the BT Gateway settings. However, connecting through the TRV works fine when adding a sensor under "attached temperature sensors."

Interestingly, when I move the TRV out of range, the "Enable Bluetooth Gateway" option becomes available, allowing me to successfully add the H&T sensor via the BT Gateway.

  • 2 weeks later...

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