connecting and updating a Shelly Blu device

[Heinz]

When wanting to update the shelly Blu device there are two ways that you can use to do this. 

Method one update via the Shelly App 
The device should be already added onto the account. 
Click on the device and then go to the settings page 

Click on the Update button. It will request that you click on the device to make sure it is the correct device to that you want to update. 

Next is to hold on the device pair button for 10 seconds. 

When the device is in pairing mode the device will prompt you to pair the device with your phone 

When the Shelly Blu device is paired to your phone you can now update the Device by clicking the update button 

 

Option Two. 

Shelly offers a second app for updating or repairing firmware on Blu devices. You can find this app in the App Store of your preferred mobile device. The Application name is "Shelly BLE Debug" download the application and open the application 

The app will display a list of all nearby Shelly Blu devices, depending on how many are around you.

The easiest way to update and locate your device is by logging into the Shelly App, selecting the desired Blu device, and copying its MAC address.

Login to the Shelly Ble Debug app and search by MAC as seen below.

Click on the Pair button. It will prompt you put the Shelly device in pair mode and start a timer to assist you 
( Make sure you hold the button down firmly and release it before clicking continue) 



When done correctly you will be asked to pair the device 

Once the device is paired, you’ll be prompted to choose between updating to either "Custom" or "Stock" firmware. Select "Stock" and wait for the device to update to the latest firmware version.

Alternatively, if an update notification appears, simply click "Yes" to proceed with the update or "No" to skip it.

If you've paired with the Shelly device but didn’t receive an update prompt, simply click the "OTA" button to begin updating your Shelly Blu device.

hope this small Guide helped you understand how to update the Shelly Blu Device using the Shelly Ble debug Application 

 

[Rolf B.]

Heinz, I think we should include screenshots like that in future, as well as the connection diagrams to help.

[danibo]

Thanks for the step by step manual for updating Shelly BluH&T

That helps a lot.

But I do have still problems with uptdating Shelly BluH&T from 1.0.16 to 1.0.20

 

With the normal Shelly App the process stops at this stage

 

When I use the Shelly Debug up

It shows me the following message before uptdating: Device not Shelly

I tried it with a bluetooth connection to to the Shelly  BLU Gateway Gen 3 delivered with the TRV and a normal Shelly bluetooth gateway. Every thing updated and connected to the router and internet.

What could I do?

Thanks

Daniel

 

 

 

 

[Heinz]

what i tend to do when connecting any Blu device to be updated is. I hold the button down for 10 seconds before starting the update process. As soon as I let go of the Button of the shelly blu device I then click update or connect. 

[danibo]

Thanks Heinz
I tried as you suggested with a android-tablet and a android-phone.
See the following videos. Everything is connected to the gateway and to the same WLAN Network.

https://photos.app.goo.gl/Dk25vGaYTHyVer1g7

 

 

[snarfsnarf]

I've got exactly the same problem with my H&T as @danibo.  Unable to update the firmware from 1.0.16 via the Shelly app or the Shelly BLE debug app.  It just keeps disconnecting, asking for the button to be pressed again and occassionally come up with that message "the device does not appear to be a Shelly device".

I wonder if all of the "timeout" messages in my log when I read it mean anything to anyone??

[09:22:25] [BLE] Service bound: DiscoverBleDevice
[09:22:25] [BLE] LE scan timeout set to 0ms.
[09:22:25] [BLE] BT Receiver registered: DiscoverBleDevice
[09:22:25] [BLE] onServiceConnected!!
[09:22:25] [BLE] mBleService initialised!
[09:22:26] [BLE] SENSOR DATA LOADED, 64 SENSORS
[09:22:26] [BLE] startLeScan( [BluetoothLeScanFilter [mDeviceName=null, mDeviceAddress=null, mUuid=null, mUuidMask=null, mServiceSolicitationUuid=null, mServiceSolicitationUuidMask=null, mServiceDataUuid=null, mServiceData=null, mServiceDataMask=null, mManufacturerId=2985, mManufacturerData=[0, 0], mManufacturerDataMask=[0, 0], mAdvertisingDataType=-1, mAdvertisingData=null, mAdvertisingDataMask=null]], android.bluetooth.le.ScanSettings@4dde109 );
[09:22:26] BLE scanner will be restarted in 480 seconds..
[09:22:50] We were waiting for this device: F4:B3:B1:F7:6F:2D (SBHT-3C6f2d)
[09:22:50] Connecting to F4:B3:B1:F7:6F:2D, retry #0
[09:22:50] OTA: false,
[09:22:50] RST: false,
[09:22:50] BND: false,
[09:22:50] ENC: false,
[09:22:50] DEC: false,
[09:22:50] LOC: false,
[09:22:50] PIN: false,
[09:22:50] BUZ: false,
[09:22:50] BCN: false,
[09:22:50] DEV: NOT NULL,
[09:22:50] PRO: NULL
[09:22:50] [BLE] Attempting LE connection to F4:B3:B1:F7:6F:2D
[09:22:50] [BLE] GATT CONNECT TIMEOUT IN 11000MS!
[09:22:50] [BLE] GATT CONNECT TIMEOUT CLEARED!!
[09:22:50] [BLE] Connected to GATT server. Attempting to start service discovery: true
[09:22:50] [BLE] SERVICES DISCOVERY TIMEOUT IN 11000MS!
[09:22:50] BLE Connected: F4:B3:B1:F7:6F:2D
[09:22:55] [BLE] GATT CONNECT TIMEOUT CLEARED!!
[09:22:55] [BLE] SERVICES DISCOVERY TIMEOUT CLEARED!!
[09:22:55] [BLE] GATT CONNECT TIMEOUT CLEARED!!
[09:22:55] [BLE] Disconnected from GATT server with status 0. Closing GATT... F4:B3:B1:F7:6F:2D
[09:22:55] BLE Disconnected (0).
[09:22:55] OTA: false,
[09:22:55] RST: false,
[09:22:55] BND: false,
[09:22:55] ENC: false,
[09:22:55] DEC: false,
[09:22:55] LOC: false,
[09:22:55] PNG: false,
[09:22:55] BUZ: false,
[09:22:55] BCN: false,
[09:22:55] DEV: NOT NULL,
[09:22:55] PRO: NULL

 

[Stoyan Tanev]

Try to remove the battery and then insert it back and press the device's button for 30-31 seconds in case the device is encrypted.

Then try to connect the device again to the Shelly BLE Debug app and try to update.

[Heinz]

On 11/28/2024 at 2:11 PM, danibo said:

Thanks Heinz
I tried as you suggested with a android-tablet and a android-phone.
See the following videos. Everything is connected to the gateway and to the same WLAN Network.

https://photos.app.goo.gl/Dk25vGaYTHyVer1g7

 

 

Have you tried this with the Shelly BLE Debug app ?