Shelly 3em lost connection after a few hours

[Felix22]

Hello
My Shelly 3em works since 3 years without problems

4 days ago, it lost the connection to the app.

Then i can new connect it with the WLan, by press the key 10".

Then it works for a few hours, bevor the error comes again.

Regards

Felix

[Momchil Minkov]

Having exactly the same issue, also tried to connect it to Range Extended Plus/Pro devices.

Asked for a solution in the Facebook Support group too, let’s see if we can revive these awesome devices.

[Heinz]

what server are you connected too ?

 

[MoL]

I have the same issue, when restarting my wifi it connects for a minute again but then it lost connection again. I have two Shelly 3 pro and they works without any issues…

[Heinz]

@MoL

can you enable the logs of the device and then post it here. I would require both logs data types when possible. This would help me to see what is happening with your issue.