Osmodio Posted October 16 Share Posted October 16 (edited) Hi, I installed a brand new Shelly plus i4 together with the "Shelly Wall Switch 4" as follows The cables of the Wall switch are connected to the Shelly with cable-end sleeves. I configured each input as a "button" Each input toggles another shelly device (Shelly 1) using "Actions". Everything worked fine for about a week. Suddenly "Input 4" stopped working. I checked in the app and the web interface as well. Wenn I press the button, the input is just not recognized (shows N/A). The other 3 inputs continue to work as expected. I tried the following: Rebooting the Shelly Firmware update Check the cable connections Switch the cables of two buttons to verify that the problem is the shelly and not the wall switch What else can I do? For me it seems like a defect of the shelly. Appreciate your help! Johannes PS: I installed quite a lot of other Shellys before. Got some experience in electrical installations as well Edited October 16 by Osmodio Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Members thgoebel Posted October 16 Members Share Posted October 16 (edited) Claim for a replacement with your distributor! Obviously, the input has gone… With a certain likelihood the terminal screw was fastened with excess torque, which causes the solder joint to break… Edited October 16 by thgoebel 2 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Osmodio Posted October 18 Author Share Posted October 18 On 16.10.2024 at 17:21, thgoebel said: Claim for a replacement with your distributor! Obviously, the input has gone… With a certain likelihood the terminal screw was fastened with excess torque, which causes the solder joint to break… Thank you, I'll do that. Don't think I used a lot of torque, but sounds reasonable anyway 1 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.