Ale Posted August 24 Posted August 24 Any suggestion!!?? Tried to resent several times! https://drive.google.com/file/d/1PWhX6FgXa5LfhJ-SB66WPYJ5p1pguTJr/view?usp=drivesdk Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Shelly Olsche Posted August 24 Shelly Posted August 24 If the error message appears, you can swipe from bottom to top to get more information. Please share this here. Which firmware is currently installed? Then try a factory reset when booting: When booting and you see "Loading. Please wait..." under the "Shelly Wall Display" logo, you have 2 seconds to touch on the logo 5 times. Then the Factory Reset dialogs will appear. It's probably necessary to briefly disconnect the power supply for a full reboot. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Ale Posted August 26 Author Posted August 26 The firmware is latest available. I have tried several time resert and restart and I can not exit from this screen. Also tried cutting the energy. All this attempt was from a distance with some person locally withut knowleage. I will get the device during this week. I am really disapointed with the termostat solution from shelly. Is really necessary a thermostat with dry contact rele embebed. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
Dimitar Buckoff Posted August 26 Posted August 26 Please contact support with your problem along with description of what was done before the crash started. They will determine if your case is eligible for replacement. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
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