crm73 Posted August 17 Share Posted August 17 Hello, I am quite new to the Shelly universe. Today I got my first Shelly H&T Gen3 and got very quick very frustrated. After 4 hours trying to configure this device, it is somehow in my network now but it does not react to the Reset-Button anylonger and it only updates the values, when I plug in the power supply. When the powersupply remains plugged in it does not update the values. Just after I unplugged the power supply and plug it in again it updates the values once. It is very frustrating working with this device. Can somebody help me please? Kind regards, Quote Link to comment Share on other sites More sharing options...
tvbshelly Posted August 17 Share Posted August 17 According to the device documentation, this is the expected update cycle, depending on the power supply: https://kb.shelly.cloud/knowledge-base/shelly-h-t-gen3 Quote Link to comment Share on other sites More sharing options...
crm73 Posted August 17 Author Share Posted August 17 I have had the USB power supply plugged in for 10 minutes now and it's not updating any values. Even the time is not being updated. The H&T Gen3 no longer responds to the reset button at all. I can no longer put the H&T Gen3 into AP mode. Quote Link to comment Share on other sites More sharing options...
tvbshelly Posted August 17 Share Posted August 17 That sounds really bad. It is probably best if you contact Shelly Support. Quote Link to comment Share on other sites More sharing options...
crm73 Posted August 17 Author Share Posted August 17 Ok, I will contact them. Quote Link to comment Share on other sites More sharing options...
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