InverLedger Posted August 13 Share Posted August 13 When included in "Vera Plus" zwave controler you get error "Please Wait! Getting secure classes" and the device send messages "Device NOT responding" and "Device responding again" Anyone can help? Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Shelly Shelly Wave help Posted August 14 Shelly Share Posted August 14 If anyone can help you here are the developers of the Vera gateway. Our device is done according to the Z-Wave standards and if the Gateway that is used to connect devices could integrate based on the device's data, there will not be need to wait for new firmware updates, drivers etc,.. of the gateway. The Z-Wave gateway, when programmed correctly, is able to flawlessly integrate any device. This is because all the necessary information is already stored in the device's firmware. However, this integration approach is only used by a very few gateways. When we tested these few selected gateways, the Shelly Wave devices worked perfectly once added to them. We did everything we could from our side to make it work. Unfortunately, most gateways, prefer their own custom methods of integration. This means users have to wait for the right update, and sometimes even another one after that, to make a Z-Wave device work correctly. We kindly request that you get in touch with the gateway developers to include the integration of these new devices. They've chosen to follow a different path of the recommended one, and it would be helpful for everyone if they could adapt the integration process accordingly. Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
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