zabazaba Posted August 10 Posted August 10 Hi, I would like to use the Shelly Plus Uni as a gas meter. Unfortunately, the Shelly counter cannot be set to 0. The latest firmware is installed, counter reset did not clear the value and neither did factory reset. What am i doing wrong, please help. Are there other places where I could delete the value manually? Maybe somewhere in the cloud or via support? br zabazaba Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
tvbshelly Posted August 10 Posted August 10 (edited) It should be possible using the WebUI: https://kb.shelly.cloud/knowledge-base/shelly-plus-uni-web-interface-guide#Newwebinterfacecommondata-Resetcounters Possibly also directly via API call (I don't have a Plus Uni to test): https://shelly-api-docs.shelly.cloud/gen2/Devices/Gen2/ShellyPlusUni -> https://shelly-api-docs.shelly.cloud/gen2/ComponentsAndServices/Input#inputresetcounters-example Edited August 10 by tvbshelly 2 Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
zabazaba Posted August 16 Author Posted August 16 Many thanks for the suggestions so far. I have tried everything, but unfortunately without success. According to support, this value can only be deleted centrally. See screenshot Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
tvbshelly Posted August 16 Posted August 16 Thanks, that's good to know Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish
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