Cannot add shelly 1 to the app

[Fab]

Hi,

 

i installed a shelly 1 behind a pushbutton to control the garage door. 
i have the N and L connected with a bridge to my plug. 
I and 0 are connevted to my 1 ans 1’ of my pushbutton. 
 

in the app the shelly 1 is discover but in the third step i cannot add device

the connections are correct?

 

thanks for your helo

[supportadmin]

Can you share us bit more details what error you are getting and etc ? 

Is this your first device ?

Do you connect them to 2.4GHz network ? Password and SSID verified and upper/down cases are respected?

What is the fw of the device ? 

Check this guide too - https://support.shelly.cloud/en/support/solutions/articles/103000279888-update-device-and-include-it-manually-to-shelly-smart-control