nabil Posted June 21 Share Posted June 21 (edited) Good evening, I have tshelly plus 1pm device and I am unable to connect to the Internet. Is it possible to create a schedule and monitor my power consumption monthly by web browser Thanks Edited June 21 by nabil Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Heinz Posted June 25 Share Posted June 25 Hi @nabil when you added the device to the network did you also enable the cloud option. do you have the device configured and showing online on the Phone app or are you connecting to the device via web browser Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
nabil Posted June 25 Author Share Posted June 25 Hello Yes i enabled cloud When associating device with my account pending and not added deviice Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
nabil Posted June 25 Author Share Posted June 25 Please note that I can not open app phone without vpn The issues its between connected devices with your cloud something blocked my device or ip Im in syria Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
Heinz Posted June 27 Share Posted June 27 I think here you might need to open a ticket from the Shelly.com website there might be something else network-wise that might be blocking the cloud connection seeing that you need to use a VPN to open the app and establish a connection Quote Translate Revert translation? English (American) Finnish French German Italian Portuguese (European) Spanish Link to comment Share on other sites More sharing options...
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