Shelly 1pm schedule

[nabil]

Good evening, I have tshelly plus 1pm device and I am unable to connect to the Internet. Is it possible to create a schedule and  monitor my power consumption monthly by web browser

Thanks 

Edited June 21, 2024 by nabil

[Heinz]

Hi @nabil

when you added the device to the network did you also enable the cloud option. do you have the device configured and showing online on the Phone app or are you connecting to the device via web browser 

[nabil]

Hello

Yes i enabled cloud

When associating device with my account pending and not added deviice

 

[nabil]

Please note that 

I can not open  app phone  without vpn 

The issues its between connected devices with your cloud something blocked my device or ip 

Im in syria

[Heinz]

I think here you might need to open a ticket from the Shelly.com website 

there might be something else network-wise that might be blocking the cloud connection seeing that you need to use a VPN to open the app and establish a connection