<?xml version="1.0"?>
<rss version="2.0"><channel><title>BUG REPORTS Latest Topics</title><link>https://community.shelly.cloud/forum/117-bug-reports/</link><description>BUG REPORTS Latest Topics</description><language>en</language><item><title>Shelly app prevents screen to turn off (at least on Samsung)</title><link>https://community.shelly.cloud/topic/13147-shelly-app-prevents-screen-to-turn-off-at-least-on-samsung/</link><description><![CDATA[<p>
	I've noticed this issue already over a year ago and other people reported the same, all using Samsung Android phones. It still exists to this day:
</p>

<p>
	The Shelly app prevents the screen from turning off after the usual timeout (typically 30 s). The app will just stay open and the screen will stay on. Other apps work as expected and don't prevent/override the screen timeout. There is no specific setting to be found on Android to manage this behavior for a single app!
</p>

<p>
	This is bad for several reasons:
</p>

<ul>
	<li>
		screen burn in (OLED)
	</li>
	<li>
		battery drain
	</li>
	<li>
		security (phone stays unlocked!)
	</li>
</ul>

<p>
	 
</p>

<p>
	Current version that I am using: 1.35.6/ecbe323
</p>
]]></description><guid isPermaLink="false">13147</guid><pubDate>Thu, 15 Jan 2026 21:03:55 +0000</pubDate></item><item><title>Total Real Time Energy, Consuming meter is never correct with Grid source meter and Solar.</title><link>https://community.shelly.cloud/topic/12371-total-real-time-energy-consuming-meter-is-never-correct-with-grid-source-meter-and-solar/</link><description><![CDATA[<p>
	Hi.
</p>

<p>
	Perhaps this is expected behaviour, but for me at least, the Consuming meter is a bit misleading.
</p>

<p>
	I have Solar panels (connected to a PM mini), and so when they generate power i can be in a situation where the meter shows feedback energy to the grid, but in reality the house is consuming from the grid.
</p>

<p>
	 
</p>

<p>
	I see that "Unknown" is not calculated towards the totalt meter, but there should be an option for it at least.
</p>

<p>
	Now to see what the house actually consumes, I need to look at the "Grid Source" as the "Speedometer" removes the "Unknown" energy.
</p>

<p>
	It also shows feedback energy as i said when solar is producing, so the Consuming meter is never correct (in my setup).
</p>

<p>
	(Its correct in the sense that it shows all consuming devices in the system)
</p>

<p>
	 
</p>

<p>
	I understand that Grid meter would = Consuming speedometer, but that seems "correct" to me, if i want to know how much is not metered in the house i could see the "Unknown" field.
</p>

<p>
	 
</p>

<p>
	Perhaps add an additional "total" speedometer needle, so it has 2 parts (2 indicator needles that combine), 1 part that is the "metered" from all devices and 1 part of the meter is the "Unknown".
</p>

<p>
	That would be really clear (for me at least) and the meter would show "correct" values.
</p>

<p>
	 
</p>

<p>
	Add solar &gt;90W  to the total (not in screenshot) then it would show producing, even though the house is consuming.
</p>

<p>
	And in this image, consumption is 395,5W, not 90W.
</p>

<p>
	<a class="ipsAttachLink ipsAttachLink_image" data-fileext="png" data-fileid="12569" href="//media.invisioncic.com/t323932/monthly_2025_11/Screenshot1.png.c54435b6fbd6dbaa1dfe390deb5a86dc.png" rel=""><img alt="Screenshot1.thumb.png.1928a21e8603e1aa0c69661068788a07.png" class="ipsImage ipsImage_thumbnailed" data-fileid="12569" data-ratio="221.89" style="height:auto;" width="338" data-src="//media.invisioncic.com/t323932/monthly_2025_11/Screenshot1.thumb.png.1928a21e8603e1aa0c69661068788a07.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /></a>
</p>

<p>
	 
</p>

<p>
	Thoughts?
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">12371</guid><pubDate>Sat, 29 Nov 2025 21:53:57 +0000</pubDate></item><item><title>Shelly cloud regional outage</title><link>https://community.shelly.cloud/topic/13942-shelly-cloud-regional-outage/</link><description><![CDATA[<p>
	Hi!
</p>

<p>
	TL;DR: Regional outage for control.shelly.cloud in San Francisco bay area. Works from some other geographies.
</p>

<p>
	I was trying to set up a new Shelly device starting yesterday and when opening the Shelly app on Android, I get the message "Shelly failed to load. Make sure you have stable internet connection and enough storage space!". I then tried opening on a desktop computer <a href="https://control.shelly.cloud" rel="external">https://control.shelly.cloud</a> and get a text "404 Not found" error. I'm in the San Francisco bay area. When I VPN into a service based in San Francisco, CA and then try again, I get the same result. If I then VPN into a service in New Zealand, the page then loads fine. This says to me control.shelly.cloud served from Google in the San Francisco bay area is misconfigured.
</p>

<p>
	It looks like control.shelly.cloud is served from Google on Anycast address 34.95.90.149. Shelly, please can you look into your cloud infrastructure on GCS in us-west2. Thanks!
</p>
]]></description><guid isPermaLink="false">13942</guid><pubDate>Tue, 24 Mar 2026 17:46:02 +0000</pubDate></item><item><title><![CDATA[Shelly 2PM does no longer report activity on second channel sinds upgrade 1.7.1->1.7.4]]></title><link>https://community.shelly.cloud/topic/13705-shelly-2pm-does-no-longer-report-activity-on-second-channel-sinds-upgrade-171-174/</link><description><![CDATA[<p>
	I have multiple scenes switching both channels of a shelly 2PM , while on firmware 1.7.1  i allways saw in both local activity log and in the cloud activity log when one of the channels was activated. <br />
	<br />
	it looks like sinds around the update time the second channel does no longer report to the activity log. I did check if the exception flag was enabled but it is not. <br />
	<br />
	you can see here no activity while consumption shows multiple activation (power draw = 1200Watt ) <br />
	<br />
	<img class="ipsImage ipsImage_thumbnailed" data-fileid="14477" data-ratio="183.51" width="370" alt="image.png.1bde2e68d5c63f09afd75a2b01c99599.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.1bde2e68d5c63f09afd75a2b01c99599.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><img class="ipsImage ipsImage_thumbnailed" data-fileid="14478" data-ratio="214.74" width="285" alt="image.png.d19f200b77310e277a5e575799b12efa.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.d19f200b77310e277a5e575799b12efa.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><img class="ipsImage ipsImage_thumbnailed" data-fileid="14485" data-ratio="134.39" width="346" alt="image.png.89c1b72dd1570d8bfe8d63fcf44cb7b6.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.89c1b72dd1570d8bfe8d63fcf44cb7b6.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><br />
	<br />
	for channel 1 this does show correct:<br />
	<img class="ipsImage ipsImage_thumbnailed" data-fileid="14480" data-ratio="98.22" width="338" alt="image.png.0296072a1627dd79ebf4df0ac9039fdb.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.0296072a1627dd79ebf4df0ac9039fdb.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><br />
	<br />
	While looking at the scenes: you can see both channels are being enabled or disabled or both enabled<br />
	<br />
	<br />
	<img class="ipsImage ipsImage_thumbnailed" data-fileid="14481" data-ratio="145.27" width="296" alt="image.png.2b96a60098d78dafe3e17aa847eb2a8e.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.2b96a60098d78dafe3e17aa847eb2a8e.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><img class="ipsImage ipsImage_thumbnailed" data-fileid="14482" data-ratio="148.64" width="294" alt="image.png.23ac31ccefe2a11cd5d66318e7bcee5e.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.23ac31ccefe2a11cd5d66318e7bcee5e.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><img class="ipsImage ipsImage_thumbnailed" data-fileid="14483" data-ratio="138.64" width="308" alt="image.png.3256c84d16e36b57438f906a8b3d7493.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.3256c84d16e36b57438f906a8b3d7493.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /><br />
	<br />
	Looking at the cloud activity you see only the 600 channel 1 reporting the switching.  <br />
	<br />
	<br />
	<img class="ipsImage ipsImage_thumbnailed" data-fileid="14484" data-ratio="46.77" width="930" alt="image.png.5d6414b55515d7a9a586fdf047a9f39e.png" data-src="//media.invisioncic.com/t323932/monthly_2026_02/image.png.5d6414b55515d7a9a586fdf047a9f39e.png" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" />
</p>
]]></description><guid isPermaLink="false">13705</guid><pubDate>Wed, 25 Feb 2026 12:00:35 +0000</pubDate></item><item><title>CT Type with Shelly pro 3EM not selectable, App  version 3.75.5</title><link>https://community.shelly.cloud/topic/13938-ct-type-with-shelly-pro-3em-not-selectable-app-version-3755/</link><description><![CDATA[<p>
	Please fix this bug:
</p>

<p>
	<a class="ipsAttachLink ipsAttachLink_image" href="//media.invisioncic.com/t323932/monthly_2026_03/IMG_4517.jpeg.4b79f55d69f1e07288997f35dc389482.jpeg" data-fileid="14800" data-fileext="jpeg" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="14800" data-ratio="147.35" width="509" alt="IMG_4517.thumb.jpeg.c15a4d1ac2b0e79b0f8cc0da145de660.jpeg" data-src="//media.invisioncic.com/t323932/monthly_2026_03/IMG_4517.thumb.jpeg.c15a4d1ac2b0e79b0f8cc0da145de660.jpeg" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /></a>
</p>

<p>
	Our client did file a claim for a pristine device…
</p>

<p>
	CT type can be set with WebUI (only).
</p>
]]></description><guid isPermaLink="false">13938</guid><pubDate>Tue, 24 Mar 2026 10:08:40 +0000</pubDate></item><item><title>Shelly App graphing Pill voltmeter as Celsius on Y axis instead of V</title><link>https://community.shelly.cloud/topic/13730-shelly-app-graphing-pill-voltmeter-as-celsius-on-y-axis-instead-of-v/</link><description><![CDATA[<p>
	The iOS Shelly App is graphing both my Pills voltmeters as Celsius temperature instead of Volts.
</p>

<p>
	The device cards show V but the Main controls mini graph and the charts tab show C as the Y axis  
</p>

<p>
	Firmwares all up to date
</p>
]]></description><guid isPermaLink="false">13730</guid><pubDate>Sat, 28 Feb 2026 15:23:41 +0000</pubDate></item><item><title><![CDATA[Room widget does not display temperature/humidity after moving H&T Gen3 into it]]></title><link>https://community.shelly.cloud/topic/13902-room-widget-does-not-display-temperaturehumidity-after-moving-ht-gen3-into-it/</link><description><![CDATA[<p>
	<strong>Device:</strong> Shelly H&amp;T Gen3  <br />
	<strong>App version:</strong> 1.8.1 on iOS<br />
	<strong>Environment:</strong> Single home, multiple rooms configured
</p>

<p>
	<strong>Description:</strong>  <br />
	After moving a Shelly H&amp;T Gen3 from its original room to a newly created room, the (new) room widget in the dashboard does not display temperature or humidity values. The device itself continues to report measurements correctly, and values are visible in the device detail page (as well as the device widget)
</p>

<p>
	<b>Steps to reproduce:</b><br />
	1. Add a Shelly H&amp;T Gen3 to Room A (initial setup).<br />
	2. Add the Room A widget to the dashboard → temperature/humidity display correctly.<br />
	3. Create a new Room B.<br />
	4. Move the H&amp;T Gen3 from Room A to Room B (via device settings).<br />
	5. Add the Room B widget to the dashboard.
</p>

<p>
	<b>Observed behavior:</b><br />
	- The Room B widget shows no temperature or humidity.<br />
	- The device page (as well as the device widget) shows correct, regularly updated values.<br />
	- Removing and re-adding the Room B widget does not fix the issue.
</p>

<p>
	<b>Additional tests performed:</b><br />
	- <u>Moving the device back to Room A restores correct temperature display in Room A widget</u>.<br />
	- Moving it again to Room B results in missing values again (in Room B widget).<br />
	- Creating a second new room (Room C) and moving the device there leads to the same issue: the Room C widget also does not display temperature/humidity.<br />
	- The device continues to report measurements correctly throughout (no connectivity or reporting issues).
</p>

<p>
	<b>Expected behavior:</b><br />
	- The room widget should display temperature and humidity from the device currently assigned to that room.<br />
	- Moving a device between rooms should update the data source for the room widget accordingly.
</p>

<p>
	<b>Notes / Hypothesis:</b><br />
	Binding/cache issue where the room widget remains linked to the original room assignment or fails to correctly reassign the “main sensor” after moving the device?
</p>

<p>
	<b>Impact:</b><br />
	Prevents using room-based widgets reliably when reorganizing devices across rooms.
</p>

<p>
	<b>Workarounds tried (unsuccessful):</b><br />
	- Removing and re-adding room widgets<br />
	- Waiting for multiple reporting cycles (over several weeks)<br />
	- Creating new rooms and reassigning the device
</p>

<p>
	Please let me know if additional logs or diagnostics are needed.
</p>
]]></description><guid isPermaLink="false">13902</guid><pubDate>Wed, 18 Mar 2026 17:49:20 +0000</pubDate></item><item><title>Pro Dimmer 2PM - Calibration aborted "lights not dimmable" since 1.7.x firmware - dimmable LEDs with bypass</title><link>https://community.shelly.cloud/topic/13891-pro-dimmer-2pm-calibration-aborted-lights-not-dimmable-since-17x-firmware-dimmable-leds-with-bypass/</link><description><![CDATA[<p>
	Hi,
</p>

<p>
	I'm experiencing a calibration issue with my Shelly Pro Dimmer 2PM (SPDM-002PE01EU) <br />
	since firmware 1.7.x that I cannot resolve.
</p>

<p>
	<strong>Setup:</strong><br />
	- Device: Shelly Pro Dimmer 2PM (SPDM-002PE01EU)<br />
	- Firmware: 1.7.4 (20260120-145253/1.7.4-gf9878b6)<br />
	- Load: 6x GU10 LED 8W = 48W total, wired in parallel<br />
	- Shelly Bypass installed in parallel on the output
</p>

<p>
	<strong>Problem:</strong><br />
	Every calibration attempt fails with:<br />
	"Calibration aborted because the lights are not dimmable"
</p>

<p>
	The same LEDs worked correctly with a Shelly Dimmer 2 (Gen1) on the <br />
	same wiring. On/off control works fine via RPC (Light.Set?id=0&amp;on=true). <br />
	Only brightness control is blocked because calibration never completes.
</p>

<p>
	Any RPC command with brightness parameter returns:<br />
	code -109 / "Precondition failed: Output not calibrated! <br />
	Brightness and transition_duration are not allowed."
</p>

<p>
	<strong>What I already tried:</strong><br />
	- Installed Shelly Bypass in parallel → calibration still fails<br />
	- Verified parallel wiring (not series) → correct<br />
	- Total load 48W well above minimum threshold → correct<br />
	- Firmware is latest stable 1.7.4
</p>

<p>
	<strong>Questions:</strong><br />
	1. Is there a known regression in 1.7.x regarding the calibration <br />
	   algorithm for LED loads?<br />
	2. Is there an RPC parameter or config flag to force/skip calibration <br />
	   and allow brightness control anyway?<br />
	3. Is there a way to downgrade to 1.4.x stable where calibration <br />
	   was working correctly for similar setups?
</p>

<p>
	Thanks
</p>
]]></description><guid isPermaLink="false">13891</guid><pubDate>Mon, 16 Mar 2026 22:17:27 +0000</pubDate></item><item><title>S&#xE4;mtliche Shelly Ger&#xE4;te (Shelly Cloud) sind im WLAN nicht mehr erreichbar seit Version 3.74.0</title><link>https://community.shelly.cloud/topic/13721-s%C3%A4mtliche-shelly-ger%C3%A4te-shelly-cloud-sind-im-wlan-nicht-mehr-erreichbar-seit-version-3740/</link><description><![CDATA[<p>
	Sämtliche Shelly Geräte (Shelly Cloud) sind nicht mehr erreichbar (... Daten werden geladen....), wenn man zu Hause im WLAN ist. Über LTE und mobile Daten geht es einwandfrei.
</p>

<p>
	Dieser Bug betrifft die Version 3.74.0
</p>

<p>
	Habe die Daten von der älteren Versiion 3.72.1 wiederhergestellt, und dort funktioniert alles. - Leider passiert das Update auf 3.74.0 nach einigen Neustarts des Shelly Apps automatisch, und lässt sich nicht verhindern. - Somit liegt es eindeutig an der Version 3.74.0
</p>

<p>
	Bitte um schnelle Korrektur dieses Problems, und ein Update, wo dieses Problem behoben ist.
</p>

<p>
	 
</p>

<p>
	Danke!
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">13721</guid><pubDate>Fri, 27 Feb 2026 09:53:08 +0000</pubDate></item><item><title><![CDATA[App fragt ständig nach dem Geräte Passwort (Shelly 1 Gen3 & Mini 1 Gen3)]]></title><link>https://community.shelly.cloud/topic/2320-app-fragt-st%C3%A4ndig-nach-dem-ger%C3%A4te-passwort-shelly-1-gen3-mini-1-gen3/</link><description><![CDATA[<p>
	Habe die iOS App Version 1.4.4  (3.111.11)
</p>

<p>
	Seit kurzem wird beim Shelly 1 Gen 3 sowie dem Shelly 1 mini Gen3 das Passwort am selben Gerät nicht mehr richtig gespeichert.
</p>

<p>
	(Die "alten" Shelly 1 Geräte sind nicht davon betroffen)
</p>

<p>
	Sobald das App &gt; 1 Stunde geschlossen ist, wird beim nächsten mal betätigen des Schalters das Device Passwort erneut verlangt. - Das Shelly schaltet zwar trotzdem in dem Moment für 1x, danach ist es "gesperrt", sofern man das PW nicht erneut eingibt. Nach erneuter Eingabe funktioniert dann wieder alles für eine kurze Zeit. Stunden Später das selbe Problem!
</p>

<p>
	Habe bereits die Daten ge-wiped (gelöscht), und mich frisch ins neue App eingeloggt. - Problem bleibt bestehen.
</p>

<p>
	Bin auf iOS 15.4.1 iPhone 12 Pro.
</p>

<p>
	 
</p>

<p>
	Ich denke, dass es sich hierbei um einen neuen Bug handelt.
</p>

<p>
	 
</p>

<p>
	Edit:
</p>

<p>
	Auch nach dem Downgrade des iOS Apps (war 1.4.4) auf eine ältere 1.3.x Version, hat sich oben rechts die Nummer 3.111.11 nicht geändert.
</p>

<p>
	Ich denke also, die Version dargestellt retchts oben 3.111.11 betrifft ausschließlich die Shelly Cloud, richtig? - Hat also mit der iOS App Version selbst nichts zu tun.
</p>

<p>
	Der Fehler reproduziert sich auch auf einem anderen iPhone 11 Pro, mit dem selben Account angemeldet:  Nach einer gewissen Zeit kommt bei jedem Device (nur die Gen3 von Shelly 1, auch die Mini) ständig die Passwort Abfrage! - Habe auch schon versucht, das Passwort im Browser eingeloggt unter Settings / Authentication (Enable password protected device) zu ändern und neu zu speichern - Hat nichts gebracht.
</p>

<p>
	 
</p>

<p>
	 
</p>

<p>
	<a class="ipsAttachLink ipsAttachLink_image" data-fileext="PNG" data-fileid="3793" href="//media.invisioncic.com/t323932/monthly_2024_09/IMG_4597.PNG.d0ce216d233861b2bf57edee370572b1.PNG" rel=""><img alt="IMG_4597.PNG" class="ipsImage ipsImage_thumbnailed" data-fileid="3793" data-ratio="216.76" style="height:auto;" width="346" data-src="//media.invisioncic.com/t323932/monthly_2024_09/IMG_4597.thumb.PNG.177e3e56188209d8fe82b47291de70ec.PNG" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /></a>
</p>
]]></description><guid isPermaLink="false">2320</guid><pubDate>Sat, 14 Sep 2024 11:30:28 +0000</pubDate></item><item><title>Shelley Smart Control Dashboard failed to complete load in iOS and iPad OS 26.3.1</title><link>https://community.shelly.cloud/topic/13867-shelley-smart-control-dashboard-failed-to-complete-load-in-ios-and-ipad-os-2631/</link><description><![CDATA[<p>
	Using Shelly App standard for control Shelly pro 3, the latest RW 1.7.5 and latest App 3.75.3. It has been working fine since August of 2025 on my iPhoneXs, iOS 18.7.5, and iPad Pro M4, iPad OS 26.3.1.
</p>

<p>
	But on my wife's iPhone 12, iOS 26.3.1, and iPad Pro iPad OS 26.3.1, it stopped to work a few days ago. The App dashboard could not be completely loaded. It first appeared and lasted only 2-3 seconds and quickly dissappered, only a black screen. Because of the black screen, nothing can be done there, I could not verify the App version, but I think it must be 3.7.5 as the auto-update is on. If I go to iPhone App Store, my App, it shows Shelly Smart Ct ontrol, under What's new &gt; it shows Version 1.8.1, 2w ago. But I don't think this is App version, it might be the installer version, as it is also shown as 1.8.1 on my working iphone Shelley App 3.7.5.  Remove App, re-install it did not help. It is strange. The bug only affect her iPhone/iPad, but not mine. 
</p>

<p>
	Br, Fang
</p>

<p><a href="//media.invisioncic.com/t323932/monthly_2026_03/2026-03-13-Shelly.png.88f44cc24a9e8bdc6b748565bfd9cee2.png" class="ipsAttachLink ipsAttachLink_image" ><img data-fileid="14707" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" data-src="//media.invisioncic.com/t323932/monthly_2026_03/2026-03-13-Shelly.thumb.png.b21d22b40b55cefbd817620b70ca8702.png" data-ratio="216.76" width="346" class="ipsImage ipsImage_thumbnailed" alt="2026-03-13-Shelly.png"></a></p>]]></description><guid isPermaLink="false">13867</guid><pubDate>Sat, 14 Mar 2026 10:51:06 +0000</pubDate></item><item><title>Editing/ changing values in  scripts in Cloud not possible</title><link>https://community.shelly.cloud/topic/13810-editing-changing-values-in-scripts-in-cloud-not-possible/</link><description><![CDATA[<p>
	I found out this issue last week when i usually do neccesary changes in my scirpts:
</p>

<p>
	When Create new script view is open is normally do changes and clic on save and restart the script
</p>

<p>
	Now isnt anymore possible to do changes becourse there is a "shadow" script behind and all changes gone on wrong row
</p>

<p>
	Odd thing is that original script working but no changes possible
</p>

<p>
	Changes can be made by AP on the device but thats not a easy way: All AP:s closed and a 60km drive for by car to do weekly changes= No thanks
</p>

<p>
	It seems not to be a operativesystem issue either, asked about this on a finnish forum and it seems to be similar for others too
</p>

<p>
	Attachment picture added where is clearly shown:
</p>

<p>
	 
</p>

<p><a href="//media.invisioncic.com/t323932/monthly_2026_03/Shelly2026-03-05kl_21_02_03.png.5ca1838630d974dbe6e47f85c0822266.png" class="ipsAttachLink ipsAttachLink_image" ><img data-fileid="14634" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" data-src="//media.invisioncic.com/t323932/monthly_2026_03/Shelly2026-03-05kl_21_02_03.thumb.png.74685879d86ee544b55fd59226bd44a0.png" data-ratio="21" width="1000" class="ipsImage ipsImage_thumbnailed" alt="Shelly 2026-03-05 kl. 21.02.03.png"></a></p>]]></description><guid isPermaLink="false">13810</guid><pubDate>Sat, 07 Mar 2026 17:58:23 +0000</pubDate></item><item><title>Shelly 1 Gen4 - Matter</title><link>https://community.shelly.cloud/topic/13852-shelly-1-gen4-matter/</link><description><![CDATA[<p>
	I think I have found some sort of bug in the Matter implementation of the Shelly 1 Gen4 (FW  1.7.4).
</p>

<p>
	I am having a bit of trouble reproducing this bug, but this happened over 5 times now.
</p>

<p>
	All matter communication with my Home Assistant stops, and the device shows offline in the Matter integration. A reboot of the Shelly 1 Gen4 via the still running webinterface solves this state.
</p>

<p>
	This is somehow triggered by a sequence of restarting Accesspoints / Coordinator and Router, as it seems to occur after I do upgrades to my network equipment. (But not every time, and tested with rebooting them manual and this does not seem to trigger it)  So somehow I meed a specific set f conditions where the Matter implementation does not recover from after reconnecting to WiFi when everything is up again.
</p>

<p>
	For me it is a small inconvenience, and maybe fixable in new firmware
</p>
]]></description><guid isPermaLink="false">13852</guid><pubDate>Wed, 11 Mar 2026 19:36:25 +0000</pubDate></item><item><title>App failed in IPhone if wifi is activated</title><link>https://community.shelly.cloud/topic/13812-app-failed-in-iphone-if-wifi-is-activated/</link><description><![CDATA[<p>
	I cant control my relays if wifi is active in my iPhone.
</p>

<p>
	only desconected from wifi and using móbile data the app allows control over the relax.
</p>

<p>
	with wifi I can see every single device, and read voltage, power/ etc 
</p>
]]></description><guid isPermaLink="false">13812</guid><pubDate>Sat, 07 Mar 2026 22:09:41 +0000</pubDate></item><item><title>Shelly Dimmer Gen4 did not detect switch off if light is fully turend on</title><link>https://community.shelly.cloud/topic/13127-shelly-dimmer-gen4-did-not-detect-switch-off-if-light-is-fully-turend-on/</link><description><![CDATA[<p>
	One input is configured as Button and the other as Switch.
</p>

<p>
	<br />
	When the light is on and you change the input that is configured as Switch, the OFF position is not detected.
</p>

<p>
	When the light is off the switch input does detect on and off states as expected.
</p>

<p>
	 
</p>

<p>
	<span title="Firmware version">1.7.99-dimmerg4-prod1</span><br />
	<span>Firmware ID: </span>20251013-122859/g39113ed
</p>

<p>
	<span>Web build ID: </span>250826171419-ccd53470
</p>
]]></description><guid isPermaLink="false">13127</guid><pubDate>Wed, 14 Jan 2026 18:46:29 +0000</pubDate></item><item><title><![CDATA[Shelly BLU H&T Display ZB - Light sensor uses BTHome binary Object ID 0x1E instead of illuminance Object ID 0x05]]></title><link>https://community.shelly.cloud/topic/13688-shelly-blu-ht-display-zb-light-sensor-uses-bthome-binary-object-id-0x1e-instead-of-illuminance-object-id-0x05/</link><description><![CDATA[<p>
	
</p>

<p style="color:#000000;">
	<strong>Device:</strong><span> </span>Shelly BLU H&amp;T Display ZB (SBHT-103C)
</p>

<p style="color:#000000;">
	<strong>Description:</strong>
</p>

<p style="color:#000000;">
	The Shelly BLU H&amp;T Display ZB has a built-in ambient light sensor (XYC ALS1206) and reports light levels via BLE advertising using BTHome v2 protocol. However, the device uses Object ID<span> </span><code>0x1E</code><span> </span>("light" - binary sensor) to transmit the light value with 3 discrete levels (0=dark, 1=twilight, 2=bright).
</p>

<p style="color:#000000;">
	According to the BTHome v2 specification (<a href="https://bthome.io/format/" rel="external">https://bthome.io/format/</a>), Object ID<span> </span><code>0x1E</code><span> </span>is defined as a<span> </span><strong>binary sensor</strong><span> </span>that only supports values 0 (off) and 1 (on). Using it with a value of 2 is outside the BTHome specification.
</p>

<p style="color:#000000;">
	<strong>Problem:</strong>
</p>

<p style="color:#000000;">
	This causes integration issues with home automation platforms like Home Assistant:
</p>

<ul style="color:#000000;">
	<li>
		When using BTHome integration natively, the sensor is interpreted as a binary sensor (on/off), the value "2" (bright) is not properly handled
	</li>
	<li>
		When using a BLE-to-MQTT gateway script, the<span> </span><code>light</code><span> </span>field is not recognized as an illuminance measurement and requires custom handling
	</li>
	<li>
		The 3-level approach (dark/twilight/bright) does not match any standard BTHome Object ID
	</li>
</ul>

<p style="color:#000000;">
	<strong>Expected behavior:</strong>
</p>

<p style="color:#000000;">
	The device should use one of the following approaches, in order of preference:
</p>

<ol style="color:#000000;">
	<li>
		<strong>Use Object ID<span> </span><code>0x05</code><span> </span>(illuminance)</strong><span> </span>with the actual lux value from the ALS1206 sensor. The device already has configurable dark/bright thresholds (characteristics<span> </span><code>c1a32099-...841</code><span> </span>and<span> </span><code>c1a32099-...842</code><span> </span>with default values 50 and 500 corresponding to ~1 lux), suggesting the hardware provides actual lux readings. Transmitting the raw lux value would give users maximum flexibility and full BTHome compliance.
	</li>
	<li>
		<strong>Use Object ID<span> </span><code>0x05</code><span> </span>(illuminance)</strong><span> </span>with mapped approximate lux values (e.g. 0 lux for dark, 50 lux for twilight, 500 lux for bright), based on the configured thresholds. This would at least provide a BTHome-compliant illuminance sensor.
	</li>
	<li>
		If the 3-level discrete approach must be kept, use a more appropriate Object ID such as<span> </span><code>0x3A</code><span> </span>(button/selector) or a custom enum sensor, rather than misusing the binary sensor Object ID<span> </span><code>0x1E</code>.
	</li>
</ol>

<p style="color:#000000;">
	<strong>Current BTHome beacon payload:</strong>
</p>

<div style="color:#000000;">
	<div>
		<div>
			

			<div>
				<div>
					
				</div>

				<div>
					<div>
						 
					</div>
				</div>
			</div>
		</div>
	</div>

	<div>
		<pre style="color:#14181f;"><code style="color:#14181f;"><span><span>ID 0x00 (pid)         - uint8
</span></span><span>ID 0x01 (battery %)   - uint8
</span><span>ID 0x1E (light)       - uint8  ← should be 0x05 (illuminance)
</span><span>ID 0x2E (humidity %)   - uint8
</span><span>ID 0x45 (temperature)  - int16</span></code></pre>
	</div>
</div>

<p style="color:#000000;">
	<strong>Firmware version:</strong><span> </span>Latest available as of February 2026
</p>

<p style="color:#000000;">
	<strong>Documentation reference:</strong><span> </span><a href="https://shelly-api-docs.shelly.cloud/docs-ble/Devices/BLU_ZB/ht_display/" rel="external">https://shelly-api-docs.shelly.cloud/docs-ble/Devices/BLU_ZB/ht_display/</a>
</p>
]]></description><guid isPermaLink="false">13688</guid><pubDate>Tue, 24 Feb 2026 08:56:27 +0000</pubDate></item><item><title>Shelly 1 automatically turns on light at sunset</title><link>https://community.shelly.cloud/topic/13650-shelly-1-automatically-turns-on-light-at-sunset/</link><description><![CDATA[<p>
	Good morning, my Shelly 1 connected to a lamp, automatically turns on exactly at twilight... I'm 100% sure no scene or action are set to program turn on at that time. How can I solve?
</p>

<p>
	 
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">13650</guid><pubDate>Fri, 20 Feb 2026 23:51:13 +0000</pubDate></item><item><title>Mass offline devices</title><link>https://community.shelly.cloud/topic/13622-mass-offline-devices/</link><description><![CDATA[<p>
	I am again receiving messages that nearly all my devices are offline but they are still reachable from within my network. There seems to be a problem with the Cloud integration. Can anybody help with that?
</p>

<p>
	 
</p>

<p>
	I am using multiple different Shelly devices and they are all affected. I am also using the Alexa integration (which I was asked to disable the last time).
</p>
]]></description><guid isPermaLink="false">13622</guid><pubDate>Tue, 17 Feb 2026 16:04:53 +0000</pubDate></item><item><title>Shelly Pro Dimmer 2PM on non dimmable always try to calibrate on version 1.7.3</title><link>https://community.shelly.cloud/topic/13053-shelly-pro-dimmer-2pm-on-non-dimmable-always-try-to-calibrate-on-version-173/</link><description><![CDATA[<p>
	I was on 1.4 version of my Dimmer for 2 years without issues. I decided it was time for an update.
</p>

<p>
	 
</p>

<p>
	Unfortunately after the update each time the device starts it tries to calibrate lights that are not dimmable. In the previous version it was simply failing once and marking the light as non dimmable which was perfect for me. Now in the new version it tries to calibrate automatically each time the device starts and blinks which is quite annoying. On top of that on a Ikea led strip it manages to calibrate where it shouldn't and because of that the light is not able to work normally (it blinks and is not usable at all).
</p>

<p>
	 
</p>

<p>
	Is it possible to rollback to a 1.4.x ? I have 8 dimmer and only 3 lights are not dimmable so I've updated all of them before finding the issue...
</p>
]]></description><guid isPermaLink="false">13053</guid><pubDate>Sat, 10 Jan 2026 16:42:46 +0000</pubDate></item><item><title>shelly pro rgbww pm cctx2 device profile colour settings bug</title><link>https://community.shelly.cloud/topic/13335-shelly-pro-rgbww-pm-cctx2-device-profile-colour-settings-bug/</link><description><![CDATA[<p>
	Hello, I would like to request a fix for Shelly Pro RGBWW PM colour settings when it is set to cctx2. Settings should be warm to cold, but only RGB colours is possible to set. It works only via web access, but it is horrible customer experience. It also works with Google Home, but it is silly workaround.
</p>

<p>
	<a class="ipsAttachLink ipsAttachLink_image" href="//media.invisioncic.com/t323932/monthly_2026_01/Picsart_26-01-26_19-45-18-164.jpg.62019a6d39c48985d81eb013ecb8a031.jpg" data-fileid="13968" data-fileext="jpg" rel=""><img alt="Picsart_26-01-26_19-45-18-164.jpg" class="ipsImage ipsImage_thumbnailed" data-fileid="13968" data-ratio="66.6" style="height:auto;" width="1000" data-src="//media.invisioncic.com/t323932/monthly_2026_01/Picsart_26-01-26_19-45-18-164.thumb.jpg.3efafeb2c43596a1641823a10e06ae6b.jpg" src="https://community.shelly.cloud/applications/core/interface/js/spacer.png" /></a>
</p>
]]></description><guid isPermaLink="false">13335</guid><pubDate>Mon, 26 Jan 2026 18:48:56 +0000</pubDate></item><item><title>Shelly Plus RGBW PM button preset for white channel not availabe on app</title><link>https://community.shelly.cloud/topic/13514-shelly-plus-rgbw-pm-button-preset-for-white-channel-not-availabe-on-app/</link><description><![CDATA[<p>
	Hi. For my Shelly Plus RGBW PM, when configured with RWBW profile, at the device website you can configure for the button preset the RGB values (0-255), the brightness value (0-100) and the white channel value (0-100) but with the Shell App (iOS) you can only configure the RGB values and the brightness but not the white channel value. The only way is to enter the device web to do it. Could it be possible to view and modify that white channel value for the button preset also with the Shelly Application. Thank you! 
</p>
]]></description><guid isPermaLink="false">13514</guid><pubDate>Sun, 08 Feb 2026 10:32:46 +0000</pubDate></item><item><title>Energy by device type</title><link>https://community.shelly.cloud/topic/13484-energy-by-device-type/</link><description><![CDATA[<p>
	I have a Shelly PM Mini Gen 3, which is a meter for a room. In that room, I have a Shelly Plug S Gen3, which I use to power devices that I remotely turn on and monitor. The Shelly Plug S Gen3 has the following features disabled:<br />
	- Switch off energy consumption in the room.<br />
	- Exclude from power supply by account.
</p>

<p>
	Unfortunately, the measurements are cumulative for graphs when devices are set to the same device type, e.g., Cooling. Can I disable the type designation so that the device is not displayed in the Energy by Device Type window?
</p>

<p>
	PS. I have a Shelly Pro EM 50 as the main meter, so it's only a submeter.
</p>
]]></description><guid isPermaLink="false">13484</guid><pubDate>Thu, 05 Feb 2026 19:13:04 +0000</pubDate></item><item><title>MQTT settings: Password goes missing</title><link>https://community.shelly.cloud/topic/13478-mqtt-settings-password-goes-missing/</link><description><![CDATA[<p>
	When I have MQTT correctly configured and it is shown as connected, changing any of the settings and saving seems to reset the MQTT password such that the connection fails.
</p>

<p>
	So, I always have to reenter the password when changing anything because the password is not saved in the app either.
</p>

<p>
	I would propose to just keep the existing password. The MQTT.SetConfig call does exactly that when omitting the "pass" field. 
</p>
]]></description><guid isPermaLink="false">13478</guid><pubDate>Thu, 05 Feb 2026 11:56:26 +0000</pubDate></item><item><title>No .csv-export possible in shelly-app since update</title><link>https://community.shelly.cloud/topic/13473-no-csv-export-possible-in-shelly-app-since-update/</link><description><![CDATA[<p>
	I cannot get a usable .csv-export-file since your software-update to app vers. 3.73.3.
</p>

<p>
	That means: a file will be created, but not as a .csv-file !
</p>
]]></description><guid isPermaLink="false">13473</guid><pubDate>Wed, 04 Feb 2026 22:21:49 +0000</pubDate></item><item><title>Data export to csv corrupted</title><link>https://community.shelly.cloud/topic/13462-data-export-to-csv-corrupted/</link><description><![CDATA[<p>
	With App V3.73.2 data export to csv files is corrupted:
</p>

<p>
	Although csv files are created, the content is not properly readable by Excel.
</p>

<p>
	See example file (exported today).
</p>
<p>
<a class="ipsAttachLink" href="https://community.shelly.cloud/applications/core/interface/file/attachment.php?id=14142&amp;key=8463bb2f1565bfc15ef4ca30209e67f5" data-fileExt='csv' data-fileid='14142' data-filekey='8463bb2f1565bfc15ef4ca30209e67f5'>gesamtenergie_overall_consumption_26_01_2026_00h__02_02_2026_00h.csv</a></p>]]></description><guid isPermaLink="false">13462</guid><pubDate>Wed, 04 Feb 2026 09:54:33 +0000</pubDate></item></channel></rss>
